Support

Product Support & Service Assistance

Raise a Service Ticket

At Gyoash Technologies, we provide structured and responsive product support to ensure uninterrupted operation of our solutions.
Customers can raise a service ticket using the form below for installation support, warranty service, troubleshooting, or technical assistance.

To enable faster diagnosis and resolution, complete and accurate information is mandatory while submitting a service request.

When to Raise a Service Ticket

You may raise a ticket for:

  • Product malfunction or performance issues
  • Installation or configuration support
  • Warranty or service-related assistance
  • Hardware or software troubleshooting
  • Display, touch, connectivity, or power-related issues

For non-service queries (sales, demos, or general enquiries), please use the Contact Us page.

Service Coverage & Warranty

  • Service requests are handled as per product warranty terms and applicable AMC agreements
  • Out-of-warranty cases may attract inspection or service charges, which will be communicated in advance
  • Warranty validation is done using the product serial number and invoice details

Important Notes

  • Ensure correct serial number entry; incorrect details may delay service
  • Upload clear images and videos for faster diagnosis
  • Do not raise duplicate tickets for the same issue
  • Physical damage, mishandling, or unauthorized modifications may void warranty